Registration 1. How do I register with UNIGLOBE Legend Travel? It’s easy to register with UNIGLOBE Legend Travel. Just click the link and enter your email address. Although one does not need to register in order to book or search. 2. Why should I register with UNIGLOBE Legend Travel? We don’t force you to register. However, if you register with UNIGLOBE Legend Travel we save you the trouble of repeatedly typing your details when you make a booking. Additionally, it also opens the option to receive great travel deals from us via email. 3. How do I change my password? Sign in to your account and change your password from the Edit Profile page. 4. How do I sign in to my account if I forget my password? If you’ve forgotten your password, click here, follow the on-screen instructions and we’ll send you an email with instructions. 5. How do I edit my account information? Sign in to your UNIGLOBE Legend Travel Account. Thereafter go through each tab and update the necessary account information. Click on the save button. Your account information will be updated. 6. Can I change my Username? The username is a unique identity and cannot be changed. For a new username, you will need to register on the website as a new member. 7. How do I log off of the site when I am finished? Click on < Sign out> on the main menu and you will be logged off. 8. Can I book on UNIGLOBE Legend Travel.com if I am a non-resident Indian? Currently UNIGLOBE Legend Travel.com caters to Indian residents only. 9. Can I speak to someone in Customer Support? You can call our office number +91- 011-4307 7777. You can also email our customer support team at info@uniglobelegend.com  and someone will get back to you within 24 hours of your inquiry. Payment Options 1. What payment options does UNIGLOBE Legend Travel have? Currently we accept payments using credit cards and direct bank debit card. 2. How do I know that my credit card information is safe on your site? UNIGLOBE Legend Travel is a 3D Secure Site. Any information you enter when transacting over UNIGLOBE Legend Travel is sent in a Secure Socket Layer (SSL) session and is encrypted to protect you against unintentional information disclosure to third parties. 3. What Is the Card Verification Number (CVV) on my credit card? The Security Code is an important new security feature established by credit card companies in an attempt to further reduce the risk of Internet fraud. This number never appears on sales receipts or billing statements and it is only found on the card itself. The cardholder is required to enter the code number at the time of the transaction to verify that the card is in their possession. 4. Where is the Card Verification Number (CVV) located on my credit card? Visa/MasterCard: Three-digit code after the last four digits of your credit card number on the back of the card within the signature field. American Express: Four-digit number on the front of the card on the right hand side above the card number. 5. Under what name will my purchase be charged on the credit card statement? Your purchase will be charged under UNIGLOBE Legend Travel Flight Reservations 1. How do I know my reservation was booked? You will receive an SMS and email on confirmation of your booking with UNIGLOBE Legend Travel. 2. Do I need to confirm my flight reservation? There is no need to confirm your reservation. If you need any information, you can call our customer service team at the call center number mentioned above. 3. Do I need to re-confirm my flight before departure? It is not necessary to confirm reservations for domestic flights. 4. How do I confirm my seat assignments? This facility is available only for frequent fliers and business class passengers, otherwise you can request for seats at the check-in counter. 5. Is there a cancellation policy for flights booked on UNIGLOBE Legend Travel? Yes, each airline has different cancellation charges. They are mentioned on the booking page at the time of making reservation. UNIGLOBE Legend Travel charges Rs.200 as administration charges for this. 6. How do I cancel a flight reservation? Please contact us at +91- 011-4307 7777or email us at info@uniglobelegend.com 7. How do I amend a flight reservation? Please contact us at +91- 011-4307 7777or email us at info@uniglobelegend.com 8. What is the maximum number of seats I can book? A maximum of 9 seats can be booked at one time. If you need to book for more than 9 travellers you will have to re-complete the booking process for the additional travellers. 9. What is an e-Ticket? An e-Ticket (electronic ticket) is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to produce the unique confirmation number at the airport airline counter when checking in for the flight. 10. How will I get my e-Ticket details? Your e-Ticket details will be sent to the email address you have provided during the booking process. 11. How will I get my boarding pass for an e-Ticket? You will need to show your e-Ticket confirmation email and your e-Ticket number at the check-in counter. The airline representative will issue your boarding pass thereafter. 12. Is it necessary to show my e-Ticket confirmation email at the airport check-in counter of the airline? It is not mandatory to show your e-Ticket confirmation email. In case you are not carrying the e-Ticket confirmation email, you will need to show a photographic proof of identity (passport, driver’s license etc.) at the airport check-in counter of the airline. However, it is advisable that you carry your e-Ticket confirmation email and your e-Ticket number. 13. What if my paper tickets are lost or stolen? If your paper airline tickets are lost or stolen, please email us immediately. We will help you in processing a lost ticket application. In most cases, the airlines require you to purchase replacement tickets at “today’s” fare i.e. current fares. Our travel specialist will facilitate the sale of these tickets. If your original tickets are not used after a designated period of time, usually 3 to 4 months, depending on the airline—you will receive a credit for the purchase price of the replacement tickets, after deducting the application fee. This fee varies by airline. Please note that these policies and fees are subject to change at any time. Our travel specialist will be able to provide the most recent information for your airline. Each airline has its own rules and policies for issuing replacement tickets. UNIGLOBE Legend Travel is bound by these rules and policies and must adhere to them. Delivery Options 1. How will I get my paper ticket for my flight booking? On realization of the payment, your paper ticket will be sent via Courier Services. 2. Where will the paper ticket for my flight be delivered? Your ticket will be delivered to the address you supplied as the delivery address during the booking process. 3. When will my ticket be delivered? Your tickets will be delivered in 3 business days from the date of purchase. 4. Can I get my tickets delivered to a P.O. Box address? Courier companies do not deliver shipments to P.O. Box addresses, as a signature is required on receipt of a package. 5. Can you deliver my ticket to my village/town? We can only deliver tickets to the cities where the courier service is available. If courier service is not available to your village/town, you will have to provide an alternate address for delivery of the package. 6. Why can’t you deliver my ticket via the Indian Postal Service when the courier company does not have a courier service to my village/town? We do not dispatch tickets via the Indian Postal Service, as there is no available facility to track your tickets. 7. How do I change my delivery address? To edit your delivery address information, click on the UNIGLOBE Legend Travel link and sign in to your account. Next go to the billing and shipping tab and update the delivery address. Click the save button. Your delivery address will be updated. Trouble Shooting 1. Do my browser’s privacy settings affect my UNIGLOBE Legend Travel experience? UNIGLOBE Legend Travel works with most levels of your browser’s privacy settings, so your experience will not change. 2. The Speed Of The Website Is Slow? Please check your connection with your Internet Service Provider. 3. What browser Works Best With This Site? IE(version 5.5 or later), Firefox/Mozilla (Firefox 1.0, 1.5, 1.5.1), Netscape (version 7.x or later), and Opera (7.x or later) 4. What do I do if my booking is not completed? We are sorry for this unlikely inconvenience. If your booking process fails during a payment process, we will notify you if any erroneous charges have been incurred. And reverse any amount charged within 3 weeks. 5. Does this site use cookies? To make us more responsive to the needs and interests of our visitors, we use cookies. These cookies help us tailor our site to your needs, and deliver a more personalized service.

Terms of Use

Payment Options Online Card Payments Visa and Master payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction. You can be assured that Uniglobe Legend Travel offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure. Internet Banking www.uniglobelegend.com processes the payments through an online gateway system which enables safe and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of the tickets or passengers not allowed on the basis of E-tickets. Transaction confirmation You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre. Delivery of Products/Services Electronic Tickets ("e-Tickets") Paper Ticket: All E ticketable carriers can be booked through our online booking engine. Your e-tickets will be sent to your email address provided by you at the time of booking. What is an e-Ticket? An e-Ticket is a paperless electronic document with a unique confirmation number given to passengers in place of a paper ticket. Passengers are required to carry the printout of e ticket confirmation at time of check in at the airport. How will I get my e-Ticket details? Your e-Ticket details will be sent to your email address provided by you at the time of making the payment for your booking. In case you do not have an email address, the details will be given to you over the phone. How will I get my boarding pass for an e-Ticket? You will need to show your e-Ticket confirmation email and e-Ticket number along with a photographic identity proof (passport, driver's license etc.) at the airport check-in counter of the airline. The airline representative will issue your boarding pass at that time. It is mandatory to carry the printout of e-ticket confirmation email. Amendment and Cancellation policy To amend/cancel your ticket, kindly contact us .Please refer to airline specific amendment and cancellation policy while using our online services. How do I get a refund after canceling my ticket? The refund shall be processed within 30 days from the date of the cancellation request being made or as per the airline cancellation policy. The refund will be credited to your credit card as per the bank policy. What are the cancellation / Amendment charges? Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account. The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge. We take no liability whatsoever in this regard. Note: Unless expressly stated otherwise, it is mandatory to contact us for refunds and the airline will not refund your tickets booked on the Website. The above mentioned cancellation process and refund processing time may vary.